At Bharat Lifestyle, we are committed to ensuring your satisfaction with your furniture purchase. Please review our policy carefully.
Important Note: Please refer to the product page to check if delivery is available to your pin code. Orders placed for delivery to non-serviceable pin codes (as indicated on the product page) will be cancelled.
Refund Policy:
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Bharat Lifestyle does not provide any "change of mind" return policy. Bharat Lifestyle will not provide any refund for "change of mind" decisions.
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Bharat Lifestyle only provides refunds or exchanges for products that are significantly damaged upon delivery.
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Refunds will not be provided for minor damages. However, we may arrange for repairs in such cases.
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If a customer receives only a partial product (e.g., missing parts) or receives the wrong product, our team will arrange to send the remaining parts or provide an exchange.
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If the ordered product is out of stock, we will inform the customer and refund the amount paid within 48 hours. For orders cancelled due to a non-serviceable pin code (as indicated on the product page), a full refund will also be processed within 48 hours of cancellation.
Return/Exchange Policy:
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A product can only be exchanged or returned if it is significantly damaged at the time of delivery. We strongly advise customers to thoroughly inspect all packages and products from all sides upon delivery.
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Proof of Damage: Customers must provide clear photographic or video evidence of the damage to support their claim.
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Return Shipping: If a return is approved due to major damage or wrong product delivery, Bharat Lifestyle will be responsible for the return shipping costs. Customers must return the product in its original packaging and condition.
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Refund Processing Time: Refunds for approved returns will be processed within [Number] business days of receiving the returned item.
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Condition of Returned Items: Returned items must be in the same condition as when they were delivered, including all original packaging and accessories.
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Customer Responsibilities: It is the customer's responsibility to fully check the product at the time of delivery and note any issues on the delivery slip. Customers are responsible for providing correct delivery information. Failure to do so may result in extra shipping charges. It is also the customer's responsibility to check the delivery availability for their pin code on the product page before placing an order. Orders may be cancelled if the delivery pin code is not serviceable as indicated on the product page.
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All terms and conditions will be applicable to all products.
By adding these points, Bharat Lifestyle can create a more comprehensive and transparent refund and return policy that protects both the company and its customers.